Harvard University Health Services is looking for a Director of Health Information - Medical Records Services.
Applicants please apply online here, referencing ID 42185BR, or view the complete job posting here.
Duties & Responsibilities
- Responsible for all aspects of management of the Health Information Services (Medical Records) Department, ensuring smooth operations and availability of timely clinical information to Harvard University Health Services (HUHS) practitioners and to authorized users and requestors. Works with senior leadership in the organization to help ensure that clinical systems and documentation processes are used appropriately and in compliance with federal and state regulations and HUHS policies.
- Maintains coverage and eligibility data, including exchange of insurance information between HUHS, other Harvard offices and third party payors. Acts as HUHS Privacy Officer.
- Manages the process for incoming students to assess their compliance with State and University immunization regulations, and meet external deadlines. Is a member of the HUHS EMR Super User community. Supports the HUHS LEAN initiative by championing the implementation of LEAN within Health Information Services.
- Develops and administers department budget, policies and procedures.
- Directs activities of the department's staff.
- Maintains an adequate level of staff and makes decisions on hiring, performance evaluations, salary adjustments and disciplinary actions in accordance with University policies.
- Ensures timely scanning of paper medical information into the EMR. Oversees processing of EKGs. Collaborates in the continuous improvement of the electronic medical record system.
- Assists clinic managers with the implementation of automated system modules of the EMR. Helps to ensure the integrity of electronic medical record and that the documentation standards and practices in use at HUHS are consistent with industry best practices. Oversees medical record procedures in the HUHS satellite clinics.
- Assures that Health Information Services Department supports the operational and clinical needs of other HUHS departments.
- Controls and monitors the release of medical information from patient files in accordance with federal and state law and internal HUHS policies.
- Develops and maintains computerized statistical reports for routine analysis. Responsible for creating timely, accurate and meaningful ad hoc reports from the medical record system.
- Oversees exchange of demographic and insurance data between HUHS and other Harvard departments and outside contracted organizations. Facilitates performance of various medical record review functions as mandated by licensing and accreditation organizations and 3rd party payors.
- Responsible for maintenance of demographic and insurance data for students and HUHS members.
- Oversees review and data entry of student immunization information for compliance with state immunization regulations and University policy. Maintains electronic immunization tracker.
- Contributes to HUHS wide goals by being creative, collaborative, and service oriented as well as by participating in HUHS committees on performance improvement projects.
- As Privacy Officer maintains all privacy related policies. Investigates all privacy incidents and report them in accordance with government regulations. Co-chairs Medical Records Committee.
- Chairs HIPAA Privacy Least Privilege Workgroup. Presents HIPAA Privacy and Security training at New Employee Orientation.
- Manages content for annual staff HIPAA privacy and security training. Ensures that HUHS maintains up to date understanding of changes in legislation in regard to collection, maintenance and use of the medical record and that changes are properly communicated to HUHS leadership and additional staff as appropriate.
- Flags affected policies and procedures to be updated accordingly.
Basic Qualifications Required:
- Degree in progress for or Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT).
- B.S. in health information or related degree.
- 5 years progressive experience in medical records department leadership.
Additional Qualifications & Responsibilities:
- Demonstrated competency with one or more Electronic Medical Records systems.
- Must be able to effectively interact with patients, staff, clinicians and executive levels of an organization.
- Desired – Understanding of SQL and reporting tools.
- Prepares yearly operating and capital budgets in accordance to established guidelines.
- Develops short and long range goals and objectives for the department and monitors.
- Provides on going supervision to staff and provides regular performance feedback.
- Conducts timely performance reviews for staff per HUHS guidelines.
- Works effectively with team/work group or those outside formal line of responsibility to accomplish organizational goals; takes actions that respects the needs and contributions of others.
- Identifies and clearly defines problems, evaluates and weighs alternatives, works effectively to remove barriers and implements solutions.
- Demonstrates initiative and contributes to HUHS wide goals by being creative, collaborative, and service oriented as well as by participating in HUHS committees on performance improvement projects.
Harvard University Health Services Overview
Harvard University Health Services is a multi-specialty medical practice exclusively for members of the Harvard community – students, faculty, staff, retirees, and their dependents.
Harvard University Health Services has four locations across the Harvard campuses and many of our clinicians have affiliations with area hospitals including, Beth Israel Deaconess Medical Center, Brigham and Women's Hospital, Children's Hospital Boston, Dana-Farber Cancer Institute, Massachusetts General Hospital, Mount Auburn Hospital, and New England Baptist Hospital.
Harvard University Health Services medical teams collaborate and provide confidential, personal care to each patient. Our Primary Care/Internal Medicine teams are led by primary care physicians and also include nurse practitioners, registered nurses, and health assistants. These teams work closely with our patients to provide high-quality, outpatient care in a friendly and comfortable environment.
Other services at Harvard University Health Services include counseling and mental/behavioral health, medical and surgical sub-specialties, 24-hour urgent care, an on-site laboratory, ultrasound and radiology, physical therapy, a pharmacy, vision and dental care clinics, and Harvard’s Center for Wellness. The annual visit volume is approximately 140,000 outpatient visits per year. The Director of Health Information Systems oversees a staff of five employees.