• 25 Sep 2018
    • 9:00 AM - 11:00 AM
    • mhdc offices & online (BlueJeans)

    Embracing Technology to Improve Patient Engagement and Patient Experience

    As healthcare evolves toward a more patient-centered healthcare system, we have to make healthcare information more accessible and usable for both patients and clinicians. In this age of mobile convenience, patients expect to manage their healthcare in the same way they engage with social media. From wellness apps and wearable devices to patient portals and virtual visits, patients seek more control over their healthcare than ever before. New technologies improve the patient experience — by speaking a language today’s patients can relate to.

    Providers are constantly challenged to incorporate patients more fully as partners in the care process. How can providers use technology to provide more inclusive and engaging care experiences to meet the expectations of ever more demanding healthcare consumers?

    In this session, Maureen Williams, marketing solutions manager for consumer experience at MEDITECH, will explore how your organization can employ technology to improve patient engagement and the consumer experience. She'll discuss today's consumer tools and engagement strategies and provide tips to help your organization create new channels to improve the patient experience. You'll also hear about the challenges of implementing new patient engagement technologies, the financial incentives for your organization, and the critical role that interoperability plays in the process.

    This session will focus on:

    ● What’s important to today’s healthcare consumers

    ● The technologies patients depend on to support their journey to better health

    ● How providers can incorporate the data generated by new technologies into their workflows

    ● Getting the word out to patients and providers about the benefits of new patient engagement technologies

      • 02 Oct 2018
      • 9:00 AM - 11:00 AM
      • MHDC Offices and Online

      Employing Medical Scribing to  

      Increase Revenue and

      Decrease Physician Burnout

      Physicians spend about 50% of their time documenting patient visits and
      only 27% with direct patient care.  Physician burnout leads to unhappy
      physicians and patients, poor physician performance, and a strain on the
      medical practice as these physicians can create unproductive, stressful

      A study published in JAMA Dermatology followed the implementation
      of a scribe program over 12 months in a large dermatology practice. 
      The findings included a 50% reduction in documenting time, a willingness
      by 79% of physicians to increase their patient volumes, and a 7.7%
      increase in revenue. 

      In this session's Presenters:

      • Andrea Caliri, M.D.,  MindLeaf Medical Consultant
      • John Kemp, M.D., Subject Matter Expert – Virtual Scribes
      Learning Objectives:
      • Describe the pros and cons of physical, virtual and
        dictation scribing options
      • Discuss how to determine which scribing solutions
        are the best fit for your practice
      • Explain how scribing can reduce physician burnout by
        improving work-life balance
      • Discuss how you can increase your physician productivity
        and return-on-investment by increasing the number of
        patients seen per hour
      • Provide you with a medical scribe options calculator
        that will help you identify the annual cost savings
        from each type of scribing solution.
      • 10 Oct 2018
      • 9:00 AM - 11:00 AM
      • MHDC Offices and Online

      Machine Learning and AI for Payer, Provider and Government Organizations

      A technology and application overview of Machine Learning (ML) and Artificial Intelligence (AI) applications in healthcare analytics, showing three complete ML Apps on the Smart decisions ML & AI Platform from Edifecs. The presentation will help payers and providers understand the role and use cases of Machine Learning for Data Analytics and their applications to healthcare.

      There is broad agreement in the industry and among research communities, that ML (in conjunction with AI) will significantly alter and improve healthcare. In this discussion, we will focus on three ML and AI use cases relevant to payers and providers from the point of view of four stakeholders:

      • Health Plan
      • Provider (or clinic / hospital)
      • Governwment (State/ CMS)
      • Member

      To this end, we will introduce Machine Learning, its essential methods and algorithms, and the types of technology tools used. We will also discuss the relationships among ML, AI, statistics and traditional Business Intelligence (BI). Using select payer and provider use cases, we will discuss how a healthcare business use case is designed as a combination of datasets and algorithms as bridges to ML and AI, and how such algorithms can be implemented (in R) and used to enrich the analytics practice within healthcare. 

      Lessons to Be Learned:

      • What foundational technology pieces are required to benefit from Machine Learning and Artificial Intelligence?
      • What does an effective Data Science team look like?
      • Which use cases can greatly benefit from Machine Learning and AI?
      • What type of data is required to execute certain types of use cases?
      • Prasad Saripalli, Vice President – Data Science, Edifecs Inc.
      • Paul Dausman, Senior Director – Data Science, Edifecs Inc.

      • 16 Oct 2018
      • 9:00 AM - 11:00 AM
      • MHDC Offices and Online

      Community Behavioral Health and Accountable Care: Six Months into MassHealth’s Redesign, What We Know and What We Have Yet to Learn

      This session will review changes in the delivery of community behavioral healthcare implemented through the Commonwealth of Massachusetts’ 1115 Medicaid waiver. MassHealth unveiled its new system of Accountable Care Organizations (ACOs), Managed Care Organizations (MCOs) and Community Partners (CPs) on March 1, 2018. This redesign has prioritized community behavioral healthcare and organizations that provide behavioral health services with the goal of better integrating primary and behavioral healthcare.

      Attendees will learn about the following:

      • The role of Behavioral Health Community Partners (BH CPs) in improving care coordination
      • What new services have been created or expanded to confront the opioid epidemic
      • How MassHealth is leveraging federal fund to expand treatment options for individuals diagnosed with both a mental health and addiction disorder
      • How MassHealth and the Department of Mental Health have teamed up to provide more integrated care for individuals living with a serious mental illness

      Presenter: Vic DiGravio, President/CEO, Association for Behavioral Healthcare

      • 24 Oct 2018
      • 9:00 AM - 11:00 AM
      • MHDC Offices and Online

      Health System Mergers and Acquisitions: Considerations for IT

      Recent divestitures by for-profit hospitals and health systems have fueled M&A activity in the healthcare industry. Furthermore, organic health system mergers, acquisitions and affiliations add to the phenomenon; and predictions are that M&A activity will continue. M&As require expertise and attention from multiple management disciplines and in today’s world these significant organizational changes are highly dependent upon IT.

      From their experiences with guiding IT departments through multiple M&A transformations, HealthNET experts will share the top six considerations for IT leaders and professionals who may be facing merger and acquisition challenges now or in the future:

      1. IT Becomes a Vanguard for the Multi-disciplinary M&A Team
      2. What to Look Out for in a TSA (Transition Service Agreement)
      3. Who Does What? Changes to Procedures, Processes and Responsibilities
      4. Software Licenses - Beyond the EHR
      5. Conversion & Consolidation Strategies
      6. TCO (Total Cost of Ownership) Analysis
      Join Mary Ann Keane and Margaret Campbell from HealthNET Systems Consulting
      • 28 Nov 2018
      • 8:00 AM - 3:30 PM
      • Massachusetts Medical Society

      Save the Date

      Our 40th Anniversary Conference

      Wednesday, November 28, 2018

      Details to Follow

    Massachusetts Health Data Consortium
    460 Totten Pond Road | Suite 690
    Waltham, Massachusetts 02451

    For more information,
    please contact Arleen Coletti
    by email or at 781.419.7818

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