Embracing Technology to Improve Patient Engagement and Patient Experience
As healthcare evolves toward a more patient-centered healthcare system, we have to make healthcare information more accessible and usable for both patients and clinicians. In this age of mobile convenience, patients expect to manage their healthcare in the same way they engage with social media. From wellness apps and wearable devices to patient portals and virtual visits, patients seek more control over their healthcare than ever before. New technologies improve the patient experience — by speaking a language today’s patients can relate to.
Providers are constantly challenged to incorporate patients more fully as partners in the care process. How can providers use technology to provide more inclusive and engaging care experiences to meet the expectations of ever more demanding healthcare consumers?
In this session, Maureen Williams, marketing solutions manager for consumer experience at MEDITECH, will explore how your organization can employ technology to improve patient engagement and the consumer experience. She'll discuss today's consumer tools and engagement strategies and provide tips to help your organization create new channels to improve the patient experience. You'll also hear about the challenges of implementing new patient engagement technologies, the financial incentives for your organization, and the critical role that interoperability plays in the process.
This session will focus on:
● What’s important to today’s healthcare consumers
● The technologies patients depend on to support their journey to better health
● How providers can incorporate the data generated by new technologies into their workflows
● Getting the word out to patients and providers about the benefits of new patient engagement technologies